Shipping policy

We deliver nationwide across Pakistan, Cash on Delivery. Most orders reach you within 3 to 5 working days.

Dispatch Time

Orders are packed and handed to the courier within 1–2 working days. Orders placed on Sunday or a public holiday go out the next working day. During sale periods it can stretch to 3 days — we'd rather pack it properly than rush it.

Delivery Time

Once dispatched, expect 2–3 working days for Lahore, Karachi, Islamabad, Faisalabad and other major cities, and 4–6 working days for smaller towns and remote areas.

These are the courier's timelines, not ours. Weather, strikes and holidays can push them out, and that part is genuinely outside our hands.

Shipping Charges

Place your order within the 2-hour offer window shown on the product page and shipping is on us, whatever your order value.

Outside that window, a flat delivery charge of Rs 200 applies. Orders over Rs 10,000 always ship free, offer window or not.

Whatever applies to your order is calculated at checkout and collected with your payment on delivery. No surprises at the door.

Payment

Cash on Delivery only. Pay the rider in cash when your parcel arrives — nothing upfront, nothing online. Please keep the exact amount ready if you can; riders don't always carry change.

Tracking Your Order

You'll get a tracking number by SMS or WhatsApp as soon as your parcel is dispatched. It can take a few hours to go live on the courier's site. If it hasn't moved in 48 hours, message us and we'll chase it.

Address & Phone Number

Please double-check both at checkout. A wrong number is the single biggest reason parcels come back to us — the rider calls before delivering, and if nobody picks up, the parcel returns. If you spot a mistake, WhatsApp us straight away and we'll correct it before dispatch.

Missed Deliveries

The courier attempts delivery up to three times. If nobody is available, the parcel comes back to us and we'll contact you to arrange a re-send. Re-delivery charges may apply.

Opening Your Parcel

Record an unboxing video if you can. It takes ten seconds and it means any claim for a damaged or wrong item gets resolved the same day, no back and forth.

Refusing A Parcel

If you no longer want your order, cancel before dispatch and it costs you nothing. Refusing a COD parcel at the door leaves us with the courier's charges both ways, so repeated refusals mean future orders will need advance payment.